Shipping Policy
At Adara Jewels, every piece is handcrafted with love and precision. We offer safe, insured, and timely delivery of all our jewelry worldwide.
1. Order Processing Time
- Ready-to-Ship Items: Dispatched within 2–5 business days.
- Made-to-Order/Custom Pieces: Typically take 2–4 weeks for crafting and quality checks before dispatch.
Processing times may vary depending on design complexity, holidays, or high-volume seasons. You’ll be notified in case of any delays.
2. Shipping Carriers & Methods
We partner with leading courier services like FedEx, DHL, etc. to ensure reliable, trackable, and insured delivery.
3. Shipping Charges
- UAE Orders: Complimentary shipping within the United Arab Emirates.
- International Orders: Shipping charges are calculated at checkout based on your location and courier rate.
4. Tracking Your Order
Once your order is shipped, a tracking number and link will be emailed to you so you can monitor your shipment in real time.
5. Customs & Duties
- International Customers: Please note that customs duties, VAT, or import taxes may apply based on your country’s regulations.
- These charges are not included in the product price or shipping cost and must be borne by the recipient.
6. Address Accuracy
Please ensure that the shipping address and contact information provided at checkout are accurate.
Adara Jewels is not responsible for delays or lost parcels due to incorrect address details.
7. Packaging & Security
All orders are carefully packed in secure, tamper-proof boxes. Our packages do not reveal jewelry contents for safety and insurance purposes.
8. Delivery Timeframes
Estimated shipping durations (post-dispatch):
- UAE: 1–3 business days
- GCC: 3–7 business days
- International: 5–10 business days
Note: Delivery may be affected by customs clearance or regional conditions.
Need Help?
For order or shipping-related queries, contact our team at:
📧 Email: [email protected]
🌐 Website: www.adarajewels.com
📍 Location: Dubai, United Arab Emirates
